SECTION 1: PROJECT OVERVIEW

OVERVIEW

PlayPal is a service and mobile app concept designed to help people find sports partners, organize games, and book nearby venues with less social and logistical effort. The project focuses on supporting casual and active sports players who struggle to participate regularly due to coordination, social, or accessibility barriers.

Timeline: Aug 2025 - Oct 2025

Tools: Figma, Mural, Canva

Behance Link: https://www.behance.net/gallery/243383235/PlayPal-A-Service-Design-for-Sports-Coordination

Slide Show: https://www.canva.com/design/DAG1NdWVFTs/mFgzmpdgYHNSAdihlJYqaQ/edit?utm_content=DAG1NdWVFTs&utm_campaign=designshare&utm_medium=link2&utm_source=sharebutton

What I worked on

I contributed to the project across research, synthesis, and design phases. My main focus was on translating user insights into a clear service structure and usable interface.

Specifically, I worked on:

• Defining the conceptual model and sitemap for the service
• Designing wireframes and combining individual drafts into a cohesive structure
• Creating high-fidelity screens, particularly for the Play Game and Book Game flows
• Supporting the design system to ensure consistency across screens
• Participating in user interviews, transcription, and collaborative analysis

SECTION 2: THE PROBLEM (THE CHALLENGE)

Context

Many people enjoy playing sports, but struggle to do so regularly because organising group activities takes effort. Finding suitable partners, aligning schedules, booking venues, and considering travel distance often turns a simple plan into a frustrating task.

This challenge is ubiquitous among students and young professionals living in cities, where time constraints, public transport, and changing routines make coordination harder. While individual fitness options like gyms are easily accessible, casual group sports require more planning and social effort.

The Problem